We are committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software and related services (collectively referred to as the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect:

1. Personal Information: We may collect personal information, such as your name, email address, contact information, and other identifiable information when you voluntarily provide it to us or when it is necessary for the provision of our Services.
2. Usage Data: When you use our Services, we may automatically collect certain information about your usage patterns, including your IP address, device information, browser type, operating system, referring/exit pages, and usage data.
3. Cookies and Similar Technologies: We may use cookies, web, and other tracking technologies to enhance your user experience, analyze trends, track user activities, and gather demographic information. You can control the use of cookies through your browser settings.

How We Use Your Information:

1. Provide and Improve Services: We use the information we collect to deliver and enhance our Services, personalize your experience, troubleshoot issues, and analyze user preferences to improve our offerings.
2. Communication: We may use your contact information to communicate with you regarding our Services, updates, newsletters, marketing materials, and other relevant information. You can opt-out of receiving promotional communications at any time.
3. Legal Obligations: We may use and disclose your information when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights, privacy, safety, and property or those of our users.

Information Sharing and Disclosure:

1. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our Services, perform data analysis, provide customer support, and other related activities. These service providers are contractually bound to handle your information confidentially and securely.
2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of the transaction. We will notify you and provide choices regarding your information in such circumstances.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Rights:

You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns regarding your information, please contact us using the contact information provided below.

Changes to this Privacy Policy:

We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Your continued use of our Services after the changes become effective signifies your acceptance of the revised Privacy Policy.

Contact Us:

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at contact@mdsoltech.com.au